MediGo Flex (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal and health data. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of data:
Personal Information
- Name
- Email address
- Phone number
Health Data
- ECG readings
- Blood pressure data
- Health reports generated within the app
Device & Connectivity Data
- Bluetooth (BLE) device information
- Device identifiers required for connection
Location Information
We use your device’s location information only to enable Bluetooth (BLE) connectivity and communication with nearby compatible devices.
We do not use location data for:
- Tracking
- Advertising
- Analytics
2. Use of Location Information
Location access is required only to:
- Discover nearby Bluetooth devices
- Establish and maintain BLE connections
- Ensure proper functioning of BLE-based features
This is necessary because Android requires location permission for Bluetooth device discovery.
3. Use of Reminder Notifications
We use notification permission to send reminders for scheduled health measurements such as ECG and blood pressure monitoring.
These notifications:
- Help maintain consistent health tracking
- Ensure timely data collection
- Are used strictly for core app functionality
We do not use notifications for promotional or marketing purposes.
4. How We Use Your Data
We use collected data to:
- Provide health monitoring services
- Sync and communicate with BLE devices
- Store and maintain health history
- Improve app functionality and user experience
5. Data Sharing
We do not sell or rent your personal data.
We may share data only:
- With your consent (e.g., sharing reports)
- With trusted service providers (e.g., secure cloud hosting)
- When required by law or legal obligations
6. Data Retention
We retain your data only as long as necessary to provide our services.
- Health and personal data are stored while your account is active
- After account deletion, data is deleted within 30 days, unless retention is required by law
- Some limited data may be retained temporarily for backup or compliance purposes
7. Data Deletion
You have full control over your data.
You can request deletion by:
- Email: mediflexomni@gmail.com
Upon request:
- Your data will be deleted within 7–30 business days
- Some data may be retained if legally required
Once deleted, your data cannot be recovered.
8. Data Security
We implement appropriate security measures to protect your data, including:
- Encryption
- Secure servers
- Restricted access controls
9. User Rights
You have the right to:
- Access your data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
10. Children’s Privacy
This app is not intended for children under the age of 13.
We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
12. Contact Information
MediFlex Omni Pvt Ltd
Email: mediflexomni@gmail.com
Mobile: +91 8128613883
Address:
B-306 Eastface Building,
Ambli Road, Ahmedabad – 380058
Gujarat, India
