Privacy Policy for MedigoFlex

MedigoFlex (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our mobile application, MedigoFlex, which provides users with tools to monitor blood pressure and ECG-related data.

By using our app, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use the MedigoFlex mobile application:

a. Personal Information

• Name
• Email address
• Mobile Number
• Location data

b. Device Information

We may collect certain information about your device for performance and analytics, such as:

• Device type and model
• Operating system version
• App version

Note: We do not collect sensitive health data like BP or ECG readings. These are processed locally on the device and are not stored or transmitted to our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain core features of the MedigoFlex app
• To respond to user support requests
• To personalize your experience based on location
• To improve the app through analytics and feedback

We do not use your information for advertising purposes.

3. How We Collect Information

Your data is collected in the following ways:

• Direct input from you (e.g., entering your name or email)
• Device permissions (e.g., location access if granted by the user)

We do not use cookies, SDKs, or third-party trackers within the app.

4. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by applicable law. If you contact us to delete your data, we will comply promptly.

5. Sharing and Disclosure of Information

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

Information may be disclosed only under the following conditions:

• Legal Compliance: If required to do so by law or subpoena
• Protection of Rights: To protect our rights or investigate fraud or security issues

6. Data Security

We take data security seriously and implement reasonable measures to protect your personal information, including:

• Encryption of data in transit
• Secure storage practices
• Limiting access to authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure.

7. Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete such data promptly.

8. Your Privacy Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent (if applicable)

To exercise these rights, please contact us at:

📧 support@medigoflex.com

9. Permissions Required by the App

The MedigoFlex app may request the following permissions:

• Location: To enable region-specific features or functionalities. This data is not shared with third parties.
• Internet access: To enable connectivity for support and updates.

You may manage or revoke permissions via your device settings at any time.

10. International Data Transfers

Currently, MedigoFlex does not transfer or store data outside your local device or country. All processing is performed within the device.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website. Continued use of the app after changes are made constitutes your acceptance of the new policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

📧 support@medigoflex.com